• Redang Mutiara Beach Resort offer 40 units of various categories of rooms only
• All rooms equipped with queen size beds, air conditioned, and attached bathroom
• Resort also offer course package, team building, fishing trips and scuba driving
• Exclusive snorkeling trips at Marine Park and deep sea

Accommodation

• 2 nights accommodation at the selected room type

Meals

• 2 Breakfast, 2 Lunch, 2 Tea-Break, 1 Dinner, 1 BBQ Dinner

Transportation

• Return ferry transfer (Merang Jetty - Redang Island - Merang Jetty)

Snorkeling Trip

• 3 Snorkeling Trips

All personal expenses

• All personal expenses are excluded from the tour fare.
• Travel Insurance & Visa.

Meals

• Meals not mentioned in itinerary

Snorkeling Equipment

• Life Jacket & Normal Mask : RM 20.00 / Adult & Child (Pay Once at Resort)

Marine Park Conservation

• Marine Park conservation fund (available at RM5/adult RM2/child & Senior Citizen for 60 years old & above (Malaysian), RM30/adult; RM15/child & Senior Citizen for 60 years old & above (non Malaysian)

Tipping

• Your own desire

Booking Confirmation

• You will receive a confirmation email for package with Instant Confirmation status; For Request Status package, you will receive a reply within 24-48 Hours after booking.
• In the event that you do not receive an email from us, please check your Spam folder or notify us via email.

Itinerary

• The itinerary is for reference only and visiting sequence may be different, and is subject to any necessary changes in accordance to local operation requirements.
• This is a tour that requires frequent walking. Please wear comfortable shoes & clothing.
• Please note that this package is not suitable for people with disabilities or walking difficulty.

Accommodation

• Check-in time is 1:00pm and check-out time is 9:30 am each day.
• Child policy: 7 years old and above must apply to Child with bed fare.
• You must not exceed the maximum specified occupancy for the room type which you have booked. For the extra bed, the hotel may arrange a bed, a couch type bed or a roll-away bed

Meal

• Most of the breakfasts, lunch & dinner are served at the hotel cafe
• Vegetarian food is also available upon earlier requests.

Jetty Information

• Make your own way to the Jetty 30 minute before the departure time. collect your ferry ticket at the ferry reception counter
• At the same time, you have to pay the Marine conservation fund at the counter

Tourist Visa

• We recommend that you check with your Local Embassy for the visa requirement of your nationality. This is to ensure that you have a pleasant holiday.

Travel Insurance

• We recommend buying travel insurance before you travel to make sure that you are covered financially if something goes wrong while you are traveling.
• Choice of travel insurance plan included a single trip or annual cover. For further details kindly contact our sales team.

How to get to Redang Mutiara

• There are basically 3 options: by airplane, bus or own transport.
• Travel by Air - Malaysia Airlines and Air Asia offer daily flights from KLIA (Kuala Lumpur International Airport) to Kuala Terengganu Airport. Journey by air takes approximately 45 minutes.
• Travel by Land - From Kuala Lumpur (Kuala Lumpur > Karak Highway > Kuantan > Kemaman > Dungun > Kuala Terengganu)
• Travel by Land - from South Region (2 possible routes)

1. Johor Bahru > Melaka > Kuala Lumpur > Karak Highway > Kuantan > Kemaman > Dungun > Kuala Terengganu  
2. Johor Bahru > Mersing > Pekan > Kuantan > Kemaman > Dungun > Kuala Terengganu  

• Travel by Land - from North (East West Highway > Macang > Jertih > Permaisuri > Merang > Kuala Terengganu)

Speaking Language

• English is the common language. Our national language is Bahasa Malaysia. Malaysian commonly speaks Bahasa Malaysia, English, Mandarin, Tamil and Cantonese

Do need adaptors or transformers for electrical devices

• If you are from Asian countries, adaptors or transformer are not needed but advisable to carry with you as some electrical voltage may differ. In Malaysia, the electricity runs on 240 volts with 50 Hz system.

What should bring along

• Swimming costumes & beach towels

Is there any internet access at the resort

Yes. Free WIFI in public areas

When is the best time to visit Redang?

• April till July, as there are many public holidays and school holidays for both Malaysia and Singapore
• However, from our experience, the sea is most calm in the months of September and October

Come in July/August/September? Isn't that the Monsoon season?

• The Southwest Monsoon starts from June till September while the Northeast Monsoon is from November to February

We are not going on the Snorkelling Trips, can we get a refund?

• The snorkeling trips are complementary activities organized by the resort. you have the option NOT to rent the snorkeling equipment (Life Jacket, Snorkel & Masks).

Can we go on a Fishing trip around Redang?

• As Pulau Redang is a Marine Park, we are NOT allowed to fish within the 2 nautical mile area. However, you may fish if you are outside the designated Marine Park zone.

Deposits & Full Payment

• Full Payment is required upon confirmation.
• A deposit of RM 100 per person is required at time booking.
• The balance of payment must be paid 30 days before the tour departure date. The booking will auto-cancel if the balance payment is not made and the deposit will be forfeited.

Cancellation & Refund Policy Before Tour Departure Date

• This package strictly no cancellation

Cancellation & Refund Policy During the Tour

• There is no refund value for unused portions of tour and travel services.