• Resort in the heart of a magnificent 1230 acre tropical park.
• Improve your swing at the Ria Bintan Golf Club elected best course in Asia.
• Bring to reality a childhood dream by flying on the trapeze.
• Taste the spicy dishes in the "Panorama" restaurant.
• Be at the center of all attentions in the Club Med Spa. 

Accommodation

• Accommodation at Club Med Bintan Island

Room Type

• Superior Room

Meals & Beverages

• Daily breakfast, lunch & dinner at the hotel
• Free flow of red wine, beer, and beverage during lunch & dinner
• All-day unlimited bar & snacking at selected time

Activities

• Water Sports: Sailing School, Snorkeling, Kayak, Grass Bottom Kayak, Stand up Paddle, Stand up Paddle Giant
• Land Sports & Leisure: Flying Trapeze School with circus activities, Archery School
• Fitness School: Yoga School, Fitness School, Weight and Cardio Training, Circuit Training, Aqua Gym
• Sports Activities: Golf School, Tennis School, Badminton, Basketball, Beach Volleyball, Football, Squash, Bocce Ball, Table Tennis, and more...

Entertainment

• Unique Nightly Entertainment

All personal expenses

• All personal expenses are excluded from the tour fare.
• Travel Insurance & Visa.
• Add - on tour does not form part of the tour fare unless otherwise stated.

Flight

• Return flight tickets are not included in the tour fare.

Transportation

• Airport Transfer does not form part of the tour fare unless otherwise stated.

Meals

• Meals not mentioned in itinerary.

Ski Service

• Ski equipment for all levels and all ages are available with an extra charge (Rental skis, Snowboards, Snowshoes, Helmets, Wrist guards and Ski maintenance) 

At the time of Booking

• Please provide the actual flight detail with departure & return date

Booking Confirmation

• You will receive a confirmation email for the package with Instant Confirmation status; For Request Status package, you will receive a reply within 24-48 hours after booking.
• In the event that you do not receive an email from us, please check your Spam folder or notify us via email.

Prior Departure Date

• Your final Hotel name and details will be provided 5 days prior to tour departure. In the unlikely situation, alternative Hotel of similar standard will be provided.

Pre & Post Tour Extension

• You may request for any Pre & Post for tour services with Our Sales Support Team.

Itinerary

• The itinerary is for reference only and visiting sequence may be different, and is subject to any necessary changes in accordance to local operation requirements.
• Only guided tour are conducted in English Speaking local guide. There is no guide provided for Theme Park & Attraction only.

Accommodation

• You must not exceed the maximum specified occupancy for the room type which you have booked. For the extra bed, hotel may arrange a bed, a couch type bed or a roll-away bed
• Adult (18 years old & above): Apply for full Adult fare
• Teens (12-17 years old): Apply for Child With Bed fare
• Child (4-11 years old): Apply for Child Without Bed fare
• Infant (0-3 years old): Kids under 4 stay free
• Remarks - Special rates for kids between 4 and 17. Minimum age required for selected resorts only

Meal

• Breakfast, Lunch & Dinner are mostly buffet at the hotel.

Transportation

• Tour will be operate by sharing vehicle. Vehicle type may change depend on the group size of participants in the tour.
• You may have your own dedicated driver-guide or local guide with private transportation base on the type of package you have selected.
• For airport transfer ,each person with 1 piece of baggage. Each baggage must not exceed 81cm (H) x 119cm (W) x 119 cm (D).

Entrance Ticket

• The entrance ticket may no included transfer if not stated.

Arrival & Departure Pick Up Information

• Arrival & departure airport transfers will be operating by sharing vehicle with English or Mandarin Speaking Driver.
• Arrival - The local representative will be waiting at the meeting point holding a placard wait for you up to 1 hour 20 minutes from your flight landing time. If you are delayed, please message to driver or emergency contact person. A surcharge will be imposed.
• Departure - The pick-up time is 3 hours prior to the scheduled flight departure time. The pick-up information will be updated on the booking confirmation.

Tour Pick Up Information

• Your final pick-up information will be provided on your final tour itinerary prior to your arrival.

Guidelines During The Tour

• The operator will not take responsibility if the attraction is closed due to maintenance or any other situation beyond the operator's control. No refunds or reschedules will be issued in this case.
• If you choose to leave in the middle of the tour, please inform your tour manager and you have to make your own way back to your hotel at your own cost

Tourist Visa

• We recommend that you check with your Local Embassy for the visa requirement of your nationality. This is to ensure that you have a pleasant holiday.

Travel Insurance

• We recommend buying travel insurance before you travel to make sure that you are covered financially during the tour.
• Choice of travel insurance plan included a single trip or annual cover. For further details kindly contact our sales team.

Local Transportation

• Indonesia is full of public transportation options to help you get around as soon as you get here. Taxi in Indonesia, unlike in many other countries worldwide, taxis are a surprisingly affordable and convenient way to get around in Indonesia.
• Bus in Indonesia Large buses, as well as smaller ones, are common in Java and Bali. Meanwhile, in other parts of Indonesia, smaller buses are more common than city transport. Taking the bus is also a good option for travelling from city to city.
• Trains in Indonesia aside from buses, trains are also a great way to travel on land. Jakarta and its satellite cities have a train system called the KRL. It's a very affordable and relatively fast way to travel by land. You can also take trains for longer trips from city to city.

Currency

• Indonesian Rupiah (IDR) is the official currency of Indonesia.

Seasonal Weather

• Indonesia has two official seasons: Wet and Dry. The dry season (April to October), and the monsoon season, (November to March) and enjoys hot and humid temperatures all year.

Deposits & Full Payment

• Full Payment is required upon confirmation.

Cancellation & Refund Policy Before Tour Departure Date

• All cancellation must be made in writing.
• 10% of the total tour fare will be imposed for cancellation after confirmation of the tour.
• 50% of the total tour fare will be imposed for cancellation made between 15 to 30 days prior to departure.
• 100% of the total tour fare will be imposed for cancellation made less than14 days prior to departure.

Cancellation & Refund Policy During the Tour:

• There is no refund value for unused portions of tour and travel services.