• Madrid : Guided tour and stroll through Retiro Park, Las Ventas Bullring and Plaza del Oriente.
• Lisbon : Explore Lisbon with an expert tour guide on hand to tell you all about Belem.

Hotel Accommodation

• 3-night accommodation at selected Madrid hotel
• 1-night accommodation at selected Lisbon hotel

Meals

• Daily Breakfast at hotel

Entrance Tickets

• Las Ventas bullring in Madrid, Chapel of Bones in Evora in EVORA

Transportation

• All transfer as stated in the itinerary by Sharing Vehicle.

Guide Service

• English Speaking

Tipping

• Tipping for local guide and driver included in the tour fare

All personal expenses

• All personal expenses are excluded from the tour fare.  
• Travel Insurance & Visa.
• Tour activities not mentioned in the tour programme.

Transportation

• Airport Transfer does not form part of the tour fare unless otherwise stated.  

Flight

• Return flight tickets are not included in the tour fare.  

Meals

• Meals not mentioned in itinerary.  

Tipping

• Tipping for local guide and driver are not included in the tour fare.
• Porterage at airport & hotel are not included in the tour fare.
  

Optional Sightseeing

• Madrid Hotel Extension Night (No Breakfast Include) RM638 
• Lisbon Hotel Extension Night (No Breakfast Include) RM688

At the time of Booking

• Please provide the actual flight detail with departure & return date.

Booking Confirmation

• You will receive a confirmation email for package with Instant Confirmation status; For Request Status package, you will receive a reply within 24-48 Hours after booking.
• In the event that you do not receive an email from us, please check your Spam folder or notify us via email.

Prior Departure Date

• Your final hotel name and details will be provided 5 days prior to tour departure.

Pre & Post Tour Extension

• You may request for any Pre & Post for tour services with Our Sales Support Team.

Itinerary

• The itinerary is for reference only and visiting sequence may be different, and is subject to any necessary changes in accordance to local operation requirements.
• Our tours are conducted in English Speaking local guide.
• This is a tour that requires frequent walking. Please wear comfortable shoes & clothing.
• Please note that this package is not suitable for people with disabilities or walking difficulty.

Accommodation

• Your final hotel name and details will be provided 5 days prior to tour departure. In the unlikely event, the operator reserves the right to change the hotel of a similar class.
• You must not exceed the maximum specified occupancy for the room type which you have booked. For the extra bed, the hotel may arrange a bed, a couch type bed, or a roll-away bed
• Child policy: 7 years old and above must apply to Child with bed fare.
• Please note that most of the Europe hotels, do not supply tea and coffee making facilities / Kettle.

Meal

• Breakfasts are mostly buffet at the hotel. Lunch and dinner are mostly local group meals.
• If the meals not included in the program. Simple lunch and dinner price is about EUR 15 - EUR 35 per person.
• Vegetarian and Halal option is only available as per request. Please indicate them during booking.

Transportation

• Tour will be operate by sharing vehicle. Vehicle type may change depend on the group size of participants in the tour.
• Each person with 1 piece of baggage. Each baggage must not exceed 81cm (H) x 119cm (W) x 119 cm (D).

Entrance Ticket

• Tour Guide will assist you to purchase an entrance ticket at your own cost if an entrance ticket is not included.

Extension

• For Sharing Vehicle customer who extends their tour, departure airport transfer will be subjected to additional charges.

Arrival & Departure Pick Up Information

• Arrival & departure airport transfers will be operating by sharing vehicles with English or Mandarin Speaking drivers.
• Arrival - The local representative will be waiting at the meeting point holding a placard wait for you up to 1 hour 20 minutes from your flight landing time. If you are delayed, please message to driver or emergency contact person. A surcharge will be imposed.
• Departure - The pick-up time is 4 hours prior to the scheduled flight departure time. The pick-up information will be updated on the booking confirmation.

Tour Pick Up Information

• Your final pick-up information will be provided on your final tour itinerary prior to your arrival.

Guidelines During The Tour

• The operator will not take responsibility if the attraction is closed due to maintenance or any other situation beyond the operator's control. No refunds or reschedules will be issued in this case.
• If you choose to leave in the middle of the tour, please inform your tour manager and you have to make your own way back to your hotel at your own cost.

Tourist Visa

• We recommend that you check with your Local Embassy for the visa requirement of your nationality. This is to ensure that you have a pleasant holiday.

Travel Insurance

• We recommend buying travel insurance before you travel to make sure that you are covered financially during the tour.
• Choice of travel insurance plan included a single trip or annual cover. For further details kindly contact our sales team.

Local Transportation

• Europe has some of the best cities for public transportation. When you first arrive, youll be impressed with how many different transport types in Europe are at your option. Taking buses in Europe is an option as well. Not only are you able to travel within the city, but youll also be able to travel from country to country thanks to the extensive rail networks on the continent. Simultaneously, all of these trains, metro lines, buses, and tramways can be quite overwhelming, even for locals themselves.

Currency

• The Euro (EUR) is the official currency of 19 of the 27 member states of the European Union. 
• Euro area member countries Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain.

Seasonal Weather

• Europe has four distinct seasons: Summer (June August), Autumn (September November), Winter (December February), Spring (March May)

Deposits & Full Payment

• Full Payment is required upon confirmation.

Cancellation & Refund Policy Before Tour Departure Date

• All cancellation must be made in writing.
• 10% of the total tour fare will be imposed for cancellation after confirmation of the tour.
• 50% of the total tour fare will be imposed for cancellation made between 15 to 30 days prior to departure.
• 100% of the total tour fare will be imposed for cancellation made less than14 days prior to departure.

Cancellation & Refund Policy During the Tour

• There is no refund value for unused portions of tour and travel services.